I want satisfied customers. If you are are not satisfied with your purchase, please return for full refund within 30 days of purchase date.  Please repackage product to the same standard that you received product from me.  Return by US Mail or UPS with Tracking.  Please email me at brassdogs@gmail.com; say you would like to return an item (which item), and include tracking #.  I will let you know when item has arrived back, and will refund you once I confirm item is in salable condition.

I usually ship your order in 1-2 working days via USPS First Class Mail Parcel.  This includes a tracking number, so you may follow transit details.   Once USPS has your parcel, Transit time in the US is typically 3-5 days (Monday thru Saturday).